OrionStarFX Support
This page covers environment, features, permissions, and common issues for OrionStarFX. The App is an on-device Efficiency tool. It models fee stacks on inbound payment rails and lets you lock a quoted path, then compare it with the amount that actually arrived.
1. What the App is for
- Save provider quotes as lane templates (Wise, Payoneer, PayPal, SWIFT, or custom);
- Run the same foreign invoice through those templates and compare net proceeds with settle days;
- Lock a snapshot of the path you quote so later template edits do not rewrite that version;
- Log home-currency actuals and, if estimates drift, write the bias back into a fee layer.
The App does not send a payout, auto-convert currency, open accounts, or promise a rate. Mid-market figures and fees are estimates you maintain. Confirm them with the provider before you instruct a client.
2. Requirements
| Item | Detail |
|---|---|
| System | iOS 16.0 or later |
| Devices | iPhone (and iPad) that run that system; layout is built as a portrait Efficiency desk |
| Network | Not required for calculations or the ledger. Needed only if you send a PDF through the system share sheet |
| Storage | Jobs, templates, snapshots, actuals, and proof photos stay on the device |
3. Screens
| Tab | Use |
|---|---|
| Board | Desk: open invoice jobs, read in-app messages, jump to compare or reverse quote |
| Compare | Enter foreign gross and mid-market, select candidate lanes, rank by net / wait / balanced, lock a path |
| Lanes | Maintain fee templates (percent, fixed, FX layer, settle days) |
| Archive | Locked snapshots, home-currency actuals, calibration; optional proof photos |
| Lab | Annual leak from monthly volume, fee-myth quiz, reverse quote (gross from a target net) |
4. Permissions
- Camera — photograph a bank or platform credit, a provider quote, or a fee schedule. You can refuse this in Settings and still type amounts.
- Photos — pick an existing screenshot as proof. The App does not save photos back to the system library.
- Network — not required to use the desk. A connection is used only if you share a file through the system share sheet.
5. Suggested order
- In Lanes, set fees close to the quote you just received.
- On Board, open or create an invoice job.
- In Compare, enter foreign gross, currencies, and mid-market (home units per 1 source), then select lanes.
- Choose Max net, Min wait, or Balanced. Lock the path you will tell the client to use.
- Export a path memo PDF if you need a written quote.
- When funds arrive, log the actual in Archive against the frozen net—not a live ranking you edited later.
- If estimates are systematically high or low, apply the bias to that lane’s FX or processing layer.
First launch loads sample jobs so you can tap through the flow. When you are ready, use Start my workspace to drop the samples and keep your own desk.
6. Frequently asked questions
Why can’t I edit amounts on Board?
Board shows a summary of the open job. Tap the figures or Run compare, then edit gross and mid-market in Compare.
Why is there no ranking at $0?
A blank invoice is not treated as a quote. Enter a foreign gross first.
What does Invoice drifted mean?
After lock, the invoice amount, corridor, or quoted rate no longer matches the snapshot. Reconcile using the frozen net in Archive, or lock a new path.
I logged an actual, but the job still waits for one.
The actual must belong to the current locked snapshot. Logging against an older freeze does not close a newly locked job.
Why is reverse-quote gross a little higher than my mental math?
The engine searches for a gross that still meets the target net, then rounds up by a cent until the waterfall clears the target.
Why isn’t annual leak “this invoice × 12”?
Lab reruns the waterfall at your monthly volume, then annualizes. Fixed fees change effective percent as size changes.
Camera or Photos won’t open.
iOS Settings → Privacy → Camera / Photos → allow OrionStarFX. Devices without a camera should use Photos. Simulators usually have no camera.
Share PDF does nothing.
Confirm an invoice job is open and comparison results exist. If storage is full, free space and try again.
Is data kept after uninstall?
Not in the App. Uninstall removes the sandbox. Whether a device backup still holds those files depends on your Apple backup settings.
Do I have to retake the fee-myth quiz?
Correct items stay cleared. Later visits only offer remaining items. After all are done you can review them without picking answers again.
7. Troubleshooting
- Force-quit the App and open it again.
- Confirm iOS 16.0 or later and that you are on version 1.0 (or newer if you have updated).
- If the App does not open: force-quit, restart the device, and try again.
- If rankings look wrong: check foreign gross, mid-market direction (home per 1 source), and whether an FX layer at 0% is enabled.
- If it still fails, email using the template below.
8. Contact
Email: dedodani86@icloud.com
Messages received on business days: we aim to reply within 1–3 business days. Please include:
- Device model and iOS version;
- App version (currently 1.0);
- Screen (Board / Compare / Lanes / Archive / Lab);
- Steps, expected result, and actual result;
- A screenshot if useful (hide client names, account numbers, and full statements).
Do not send passwords, one-time codes, or full payment credentials. This channel is for using and debugging the App. It cannot query a bank or payment provider on your behalf.
9. Disclaimer
Nets, wait times, annual leak, and calibration hints are estimates from the templates you entered. They may differ from a live provider quote, correspondent deductions, or the bank credit. Confirm current quotes and contracts before you price an invoice or instruct a client. Loss from stale templates, reversed currency direction, or reconciling against an unlocked live ranking is the user’s responsibility.